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Product Identifier

Replacing a broken pane, matching an existing mirror, or working out what a fitter left behind? Send us a photograph and we’ll tell you what it is and what it would cost to replace.

1. Your photographs

  • A coin or tape measure resting against the edge, so we can judge thickness.
  • The edge itself, close up: polished, bevelled, ground or raw tells us how it was made.
  • Any stamp in a corner. Toughened glass carries a safety mark, and it names the manufacturer.
  • Daylight rather than a flash, which hides tint and texture.

2. Anything you already know

What we can tell you

  • Material and tint
  • Approximate thickness
  • Edge and corner finish
  • Whether it’s toughened or laminated
  • How it was fixed, and with what

What we can’t

  • Exact dimensions. You’ll need to measure.
  • The original manufacturer, unless it’s stamped
  • Whether a structural piece still meets current regulations

A person checks every identification. Expect an answer within [PLACEHOLDER: X working hours].